[ Client ]
[ Client ]
Leading Insurance Broker
Leading Insurance Broker
A digital insurance distribution platform designed to convert
A digital insurance distribution platform designed to convert
For the largest business insurance broker in the Czech Republic, we led the full product design and technical architecture of a digital SME insurance platform. From insurer API analysis and process design through UX, integration architecture and system connectivity to their internal infrastructure.
For the largest business insurance broker in the Czech Republic, we led the full product design and technical architecture of a digital SME insurance platform. From insurer API analysis and process design through UX, integration architecture and system connectivity to their internal infrastructure.
End-to-end fintech product built for the broker who needed more than a vendor."
End-to-end fintech product built for the broker who needed more than a vendor."
End-to-end fintech product built for the broker who needed more than a vendor."
4 months
full-cycle product delivery with architecture, UX, API design, insurer integrations, and internal system connectivity
Top-tier insurers
platform architected for seamless connectivity with leading insurance carriers
100%
WCAG-compliant, EU Accessibility Act ready
3 products
liability, property, and business interruption, digitised from premium calculation to signed contract and payment
[ Results ]
4 months
full-cycle product delivery with architecture, UX, API design, insurer integrations, and internal system connectivity
Top-tier insurers
platform architected for seamless connectivity with leading insurance carriers
100%
WCAG-compliant, EU Accessibility Act ready
3 products
liability, property, and business interruption, digitised from premium calculation to signed contract and payment
"Designing a multi-insurer distribution platform isn't a development task. It's a product strategy problem and it requires someone who has sat on both sides of the table."
"Designing a multi-insurer distribution platform isn't a development task. It's a product strategy problem and it requires someone who has sat on both sides of the table."
"Designing a multi-insurer distribution platform isn't a development task. It's a product strategy problem and it requires someone who has sat on both sides of the table."
[ PRODUCT ARCHITECTURE & CONSULTING ]
[ PRODUCT ARCHITECTURE & CONSULTING ]
[ PRODUCT ARCHITECTURE & CONSULTING ]
We didn't start with code. We started with how insurance distribution actually breaks.
Before a single line was written, we mapped the full commercial and technical reality the platform had to operate in: how the broker's sales process works, where prospects drop off in traditional flows, what each insurer's API architecture looks like, and how to connect a client-facing product to a back office that wasn't built for digital-first operations.
Before a single line was written, we mapped the full commercial and technical reality the platform had to operate in: how the broker's sales process works, where prospects drop off in traditional flows, what each insurer's API architecture looks like, and how to connect a client-facing product to a back office that wasn't built for digital-first operations.
The result was a complete product blueprint covering user flows, integration architecture, data models and process design, that gave the broker a clear and executable path from concept to live platform. Every subsequent decision had a documented rationale tied to a commercial outcome, not a technical preference.
The result was a complete product blueprint covering user flows, integration architecture, data models and process design, that gave the broker a clear and executable path from concept to live platform. Every subsequent decision had a documented rationale tied to a commercial outcome, not a technical preference.
End-to-end fintech product built for the broker who needed more than a vendor. They needed a partner who understood how insurance distribution actually works.
End-to-end fintech product built for the broker who needed more than a vendor. They needed a partner who understood how insurance distribution actually works.
[ YEAR ]
[ CATEGORY ]
2025
2025
Fintech
Fintech
Product Architecture
Product Architecture
[ INDUSTRY ]
[ COMPLIANCE ]
Insurance Distribution
Insurance Distribution
WCAG 2.1 AA EU Accessibility Act (EAA)
WCAG 2.1 AA EU Accessibility Act (EAA)
Financial Services
Financial Services
GDPR
GDPR
ISO/IEC 27001
ISO/IEC 27001
[ CATEGORY ]
Fintech
Product Architecture
[ YEAR ]
2025
[ INDUSTRY ]
Insurance Distribution
Financial Services
[ COMPLIANCE ]
WCAG 2.1 AA EU Accessibility Act (EAA)
GDPR
ISO/IEC 27001
[ COMPLIANCE & PRODUCT DESIGN ]
[ COMPLIANCE & PRODUCT DESIGN ]
[ COMPLIANCE & PRODUCT DESIGN ]
Built for the full market. Compliant before the regulator asks.
The platform was designed to meet EU Accessibility Act requirements, WCAG 2.1 AA and EN 301 549 ,from the first design decision, not retrofitted after launch. An inaccessible insurance platform structurally excludes a portion of the SME market. Accessibility was treated as a distribution requirement, not a compliance checkbox.
The platform was designed to meet EU Accessibility Act requirements, WCAG 2.1 AA and EN 301 549 ,from the first design decision, not retrofitted after launch. An inaccessible insurance platform structurally excludes a portion of the SME market. Accessibility was treated as a distribution requirement, not a compliance checkbox.
GDPR architecture was reviewed by data protection counsel. Role-based access control separates end users, call centre operators, and administrators. Every transaction is logged and auditable. Encrypted communication throughout.
GDPR architecture was reviewed by data protection counsel. Role-based access control separates end users, call centre operators, and administrators. Every transaction is logged and auditable. Encrypted communication throughout.
A prospect who starts a quote finishes with a signed policy. No branch. No callback. No dropped conversion.
We didn't just need a development team. We needed someone who could tell us what to build, why, and how to connect it to the carriers we already work with.
[ OPERATIONAL IMPACT ]
[ OPERATIONAL IMPACT ]
[ OPERATIONAL IMPACT ]
From days to minutes. And a call centre that generates revenue instead of processing requests.
The platform we designed eliminates the structural drop-off points where traditional SME insurance loses prospects: the branch visit, the 2–3 day wait, the multi-step process that requires a broker in the room. A business owner enters parameters, receives real-time quotes across top carriers, selects coverage, signs digitally and pays immediately without human intervention.
The platform we designed eliminates the structural drop-off points where traditional SME insurance loses prospects: the branch visit, the 2–3 day wait, the multi-step process that requires a broker in the room. A business owner enters parameters, receives real-time quotes across top carriers, selects coverage, signs digitally and pays immediately without human intervention.
The call centre layer runs in parallel: equipped with full client context to turn a policy renewal or inbound call into a structured commercial conversation. Same platform, same data, two revenue tracks.
The call centre layer runs in parallel: equipped with full client context to turn a policy renewal or inbound call into a structured commercial conversation. Same platform, same data, two revenue tracks.
[ BUILT FROM THE INSIDE ]